Unfortunately we’re no longer able to offer new payment holidays. If you’re currently on a payment holiday and need to extend it please contact us using the details below.
If you’ve been impacted by Covid-19 we do have other forbearance options available to support you. Please contact us to discuss the options available and to agree the most suitable one for your circumstances. It would be helpful if you could have details of your income and expenditure to hand when contacting us.
Please contact us:
- Live Chat: this is the quickest way to contact us during opening hours
- Email: please use the struggling to pay option
- SMS / WhatsApp: 07984372073
- Call us: 0208 080 6450